Privacy Policy

Last Updated: 31-03-2026

Buddlly ("we", "our", "us") is committed to protecting your privacy and complying with applicable laws including the Information Technology Act, 2000 (India), SPDI Rules, and General Data Protection Regulation (GDPR).

1. Information We Collect

Personal Information: Name, email, phone number
Sensitive Personal Data: Emotional wellness discussions (handled confidentially)
Technical Data: Device info, IP address, usage logs

2. Purpose of Data Collection

To connect users with verified experts
To provide customer support
To improve platform performance
To ensure safety and prevent misuse

3. Legal Basis (GDPR)

User consent
Performance of contract
Legal obligations

4. Data Sharing

We do not sell personal data. Data may be shared with:

Experts for session delivery
Service providers (hosting, analytics)
Authorities when legally required

5. Data Storage & Security

We implement industry-standard security measures to protect your data. However, no system is completely secure.

6. User Rights (GDPR & India)

Access your data
Request correction or deletion
Withdraw consent
Data portability (GDPR users)

7. Data Retention

We retain data only as long as necessary for service delivery or legal compliance.

8. Children's Privacy

Buddlly is not intended for users under 18 years of age.

9. Cookies & Tracking

We use cookies and similar technologies to enhance user experience.

10. Google Play Compliance

We only collect data necessary for app functionality
No unnecessary permissions are requested
Users can request deletion of their account and data

11. Grievance Officer (India Compliance)

SNA DHAWANI PVT. LTD
Email: buddlly.ind@gmail.com

12. Changes to Policy

We may update this policy from time to time.

13. Contact Us

Email: buddlly.ind@gmail.com